Shopping and groceries in Spain
Ir de compras en España
Supermarkets, markets and sales: know the opening hours, how to pay and your rights on returns and warranty.
Overview
Shopping in Spain has its own rhythm: many small shops open in the morning then close for lunch and reopen in the afternoon, most shops close on Sunday, and municipal markets (mercados) and specialist shops such as butchers, bakeries, fruit and fish are widespread. Big supermarket chains such as Mercadona, Carrefour, Dia, Lidl, Alcampo and Eroski are available, and department stores such as El Corte Inglés.
Sales (rebajas) are held twice a year. And the consumer has clear rights on returns and the statutory warranty. This guide explains the types of shops and their hours, payment and prices, halal and familiar products, markets and second-hand, online shopping, your rights on returns and warranty, and how to save money.
Types of shops and opening hours
Supermarkets usually open from nine in the morning until nine or ten in the evening without a break, and some close on Sunday except in tourist regions and cities, since some regions (such as Madrid) allow Sunday opening.
- Small shops open from eleven to two then from five to eight in the evening approximately and close for the siesta, that is the midday break, and some may close in August.
- Almost all shops close on public holidays.
- And 24-hour shops or neighbourhood supermarkets open at higher prices.
- Municipal markets are held daily in the morning and sell fresh produce, and weekly markets in squares.
Payment, prices and taxes
Cards (Visa and Mastercard) are accepted in almost all shops, and contactless and phone payment is common, and the need for cash is less but it is accepted, and some small markets and bakeries accept cash only.
- Bizum is a common transfer app between friends and is accepted in some online shops.
- Written prices include value-added tax (IVA) at 21 per cent for most, 10 per cent for processed foods and 4 per cent for essentials (bread, milk, eggs, fruit and vegetables).
- Unit prices (precio por kilo) are written for comparison.
- You pay at the checkout and pack your items yourself, and pay for plastic bags, so bring your cloth bag.
- And a bottle deposit is paid in some places only.
Halal and familiar products
Halal butchers (carnicería halal) and Arab, Moroccan and Pakistani shops are widespread in most cities, especially in migrant districts, and provide halal meat, spices, rice, legumes, Arab bread and familiar sweets.
- And some big supermarket chains (Carrefour and Alcampo) sell halal products in a dedicated corner.
- Read the ingredient list (ingredientes) and look for gelatine, alcohol and animal fats, and for cerdo, meaning pork, which is common in dishes and sausages (chorizo and jamón), so take care because many Spanish foods contain it. Fish, vegetables and fruit are available abundantly at good prices in municipal markets.
- Do not hesitate to ask about ingredients in bakeries and restaurants.
Second-hand, furniture and sales
Sales (rebajas) are held twice a year: winter from 7 January to about the end of February, and summer from the start of July until August, and in them prices of clothes, shoes and appliances fall.
- And Black Friday offers are widespread in November.
- For second-hand use Wallapop, Milanuncios, Vinted, charity shops (tiendas de segunda mano) and second-hand markets (rastro, such as El Rastro in Madrid).
- Inspect the item in person and pay on receipt, and avoid transferring money in advance to a seller you do not know, and beware of fraud.
- For new furniture there are IKEA, Leroy Merlin and Maisons du Monde.
- Check delivery times and cost.
- And in some town halls old furniture collection is provided by service appointment (recogida de muebles).
Online shopping, returns and warranty
When buying online from a shop in the EU you have the right of withdrawal (desistimiento) within 14 days of receiving the goods without giving a reason, and you get the money back within 14 days, and you may bear the return cost unless the seller says otherwise.
- For a defective item there is a statutory warranty (garantía legal) of three years for new goods since 2022, and one year for second-hand by agreement, and you have the right to repair, replacement, price reduction or refund.
- In physical shops there is no legal right to return a sound item, but many give a voluntary period with a receipt.
- Keep receipts.
- To complain ask for the hoja de reclamaciones in the shop, and go to the consumer office (OMIC) or EU consumer sites.
- And check the reputation of the online shop.
Step by step
- 1
Check the shop's hours before going especially on Sunday.
- 2
Carry your bank card and cloth bag.
- 3
Look for halal in your shops and read the ingredients.
- 4
Wait for the sales for big purchases.
- 5
Keep the purchase receipt for return or warranty.
- 6
When buying online note the delivery date and withdrawal right.
Documents checklist
- The payment card.
- Loyalty cards and shop apps.
- Purchase receipts and warranty.
- The online order confirmation.
- Consumer office numbers.
Key vocabulary
- elsupermercadosupermarket
- elmercadomarket
- lacajacheckout
- elticketreceipt
- rebajassales
- laofertaoffer
- lagarantíawarranty
- ladevoluciónreturn
- lacarniceríabutcher's
- ingredientesingredients
- labolsabag
Useful phrases
- ¿Dónde puedo encontrar leche?Where can I find milk?
- ¿Esto es halal?Is this halal?
- ¿Puedo pagar con tarjeta?Can I pay by card?
- No necesito bolsa, gracias.I do not need a bag, thank you.
- ¿Puedo cambiar esto?Can I exchange this?
- ¿Tiene el ticket?Do you have the receipt?
At the supermarket checkout
Cajera
Buenas tardes. Son veinticuatro euros con cincuenta.Good afternoon. That is twenty-four euros fifty.Tú
¿Puedo pagar con tarjeta?Can I pay by card?Cajera
Sí, claro. ¿Necesita una bolsa?Yes, of course. Do you need a bag?Tú
No, gracias. Traigo la mía.No, thank you. I have brought mine.Cajera
Muy bien. Aquí tiene su ticket.Very good. Here is your receipt.Tú
Gracias, ¡buenas tardes!Thank you, good afternoon!
Common mistakes
- Going to a small shop at lunchtime and finding it closed.
- Assuming food is free of pork without reading ingredients.
- Transferring money in advance to an unknown seller on Wallapop.
- Throwing away the receipt and losing the warranty.
Cultural tips
- Compare per-kilo prices between chains.
- Buy fresh vegetables and fruit from the municipal market.
- Use apps such as Too Good To Go for meals at reduced prices.
- Plan your shopping before Sunday.
Official links
Check yourself
Question 1 of 5
How many days for the withdrawal right in online purchases?