EtiquetteNetherlands

Everyday etiquette in the Netherlands

Fatsoen en dagelijkse gewoontes

Greetings, invitations, gifts, cycling and waiting your turn: small customs that ease daily life.

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Overview

Integration is not only about language and laws, but includes small customs that make daily life easier and show your respect for others. Dutch people are simple and informal, but have unwritten rules: be punctual, bring a small gift when invited, shake hands when meeting, wait your turn, respect paths, and maintain cleanliness and quiet.

You are not expected to know everything from the first day, and people forgive mistakes and appreciate the attempt. This guide explains greeting and getting acquainted, visits and invitations to the home, gifts, manners in public places and cycling, cleanliness and waste, dress, dealing with children and the elderly, and matters specific to Muslims.

1

Greeting and getting acquainted

At a first meeting Dutch people shake hands firmly with eye contact and a smile and say their names, and you say Aangenaam meaning pleased to meet you.

  • People use the first name directly.
  • Between friends and family the cheek is kissed three times (drie zoenen) on occasions such as birthdays, and among men a handshake is enough.
  • Goedemorgen, Goedemiddag and Goedenavond are said when entering a shop or small lift and meeting neighbours.
  • And people say Doei or Tot ziens when leaving.
  • If you do not shake hands with women or men for religious reasons explain that kindly and put your hand on your chest with a smile, and Dutch people usually respect that.
2

Visits and invitations to the home

An invitation to the home is appreciated, and is often simple: coffee or tea with cake, or a family dinner.

  • Be punctual, and bring a small gift such as flowers, chocolate, sweets or a bottle of juice, and do not bring a guest without permission.
  • Many Dutch people take off their shoes at the door, so look at what others do or ask.
  • Sit when asked, and do not start eating before the host.
  • Express your gratitude with Bedankt voor de uitnodiging.
  • Tell your host beforehand about your dietary restrictions, and he understands.
  • You may be expected not to stay long, and many finish before ten in the evening.
  • And return the invitation later with a similar one.
3

Public places, cycling and queues

People queue in an orderly way and respect the turn, and in shops and offices there are queue numbers (nummertje) drawn from a machine, so draw your number and wait.

  • Do not interrupt anyone, and say Pardon or Sorry when bumping.
  • In public places the voice is lowered on the train and bus, and music is not heard without headphones.
  • Cycle paths (fietspad) must be respected so do not walk on them or stop in them, since bicycles are fast.
  • Give priority to bicycles when crossing.
  • And do not reserve a seat with your bag on transport.
  • And do not be bothered if strangers address you frankly and do not hesitate to ask others politely to respect the rules.
4

Cleanliness, waste and neighbours

Cleanliness and order are important values.

  • Waste is separated: paper, plastic, glass, organic and residual, and each type has a place and collection time announced by the municipality, and glass is thrown into street containers by day.
  • Rubbish is not left in the street nor thrown from the window, otherwise you are fined.
  • Respect quiet after ten in the evening and tell your neighbours in advance about a party.
  • Neighbours greet and do not visit without an appointment.
  • Gardens and entrances are cared for.
  • Do not park your bicycle in front of others' doors.
  • And if you have a problem with a neighbour talk to him first kindly and directly, since this is the usual way before turning to management or a mediator.
5

Dress, children and matters specific to Muslims

Dress in the Netherlands is practical and informal, and a wide range of clothes is accepted as long as it is clean and suitable for the place.

  • Freedom of religious dress is respected, and wearing the headscarf is allowed in public life and at work, with restrictions in some jobs such as the police and judiciary.
  • Children's participation is appreciated and parents give space for their independence, and shouting at children in public places is criticised.
  • People respect the elderly and care for them through state services.
  • For Muslims there are mosques and prayer rooms in most cities, and halal meat is available, and you can ask politely for a place to pray at work or school.
  • Muslims are sometimes told Gelukkig Suikerfeest on Eid and their initiative in inviting neighbours to sweets is appreciated.

Step by step

  1. 1

    Learn phrases of greeting, thanks and apology.

  2. 2

    Shake hands at a first meeting and say your name.

  3. 3

    Bring a small gift to invitations and be punctual.

  4. 4

    Separate waste and respect collection times.

  5. 5

    Respect cycle paths and queues.

  6. 6

    With a problem with a neighbour talk to him first kindly.

Documents checklist

  • The waste collection calendar for your municipality.
  • A list of greeting and courtesy phrases.
  • A greeting card or small gift for occasions.
  • Emergency numbers and local contacts.

Key vocabulary

  • hetfatsoen
    decency, manners
  • groeten
    to greet
  • deuitnodiging
    invitation
  • hetcadeau
    gift
  • debuurman
    neighbour
  • derij
    queue
  • hetafval
    waste
  • derust
    quiet, rest
  • bedankt
    thanks
  • alsjeblieft
    please
  • pardon

Useful phrases

  • Aangenaam kennis te maken.Pleased to meet you.
  • Bedankt voor de uitnodiging.Thanks for the invitation.
  • Mag ik mijn schoenen uitdoen?May I take off my shoes?
  • Sorry, mag ik erlangs?Sorry, may I get past?
  • Kunt u de muziek iets zachter zetten?Could you turn the music down a little?
  • Gelukkig Suikerfeest!Happy Eid al-Fitr!

Visiting the neighbours

  • Buurvrouw

    Kom binnen! Leuk dat je er bent.Come in! Nice that you are here.
  • Jij

    Dank je wel voor de uitnodiging. Dit is een kleine attentie.Thank you for the invitation. This is a small gift.
  • Buurvrouw

    Wat lief! Mag ik je een kop koffie of thee aanbieden?How kind! May I offer you a cup of coffee or tea?
  • Jij

    Thee graag. Ik drink geen alcohol.Tea please. I do not drink alcohol.
  • Buurvrouw

    Geen probleem. Ik heb ook vers gebak.No problem. I also have fresh pastry.
  • Jij

    Heerlijk. Volgende keer nodig ik jullie uit.Delicious. Next time I will invite you.

Common mistakes

  • Arriving late or empty-handed to an invitation.
  • Walking or stopping on the cycle path.
  • Not separating waste or throwing rubbish in the street.
  • Raising your voice on the train or in quiet places.

Cultural tips

  • Watch what others do and ask kindly when in doubt.
  • Say alsjeblieft and dank je wel readily since they are appreciated.
  • Join a neighbourhood activity to meet your neighbours.
  • Accept a coffee invitation since it is the start of friendship.

Official links

Check yourself

Question 1 of 5

What do you bring when invited to a home?