Workplace cultureNetherlands

Workplace culture in the Netherlands

Werkcultuur in Nederland

A flat organisation, much consultation, part-time work and a healthy balance between work and private life mark the Dutch work culture.

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Overview

The Dutch work environment is distinguished by a flat structure, consultation, flexibility and work-life balance, with strong legal protection for employees. Dutch people work efficiently and value time, and expect every employee to take responsibility for their work, take initiative and cooperate.

Among the most prominent features of this environment is that many employees, men and women, work part time, and that collective agreements (cao) set the conditions in many sectors. This guide explains working hours and leave, part-time and flexibility, consultation and cooperation, hierarchy and initiative, social activities, career development and training, and your rights through the works council and unions.

1

Working hours and leave

The full working week in the Netherlands is between 36 and 40 hours depending on the collective agreement, that is about eight hours a day.

  • You are entitled to paid annual leave of at least four times your weekly working hours, and most contracts give 25 to 30 days, in addition to public holidays.
  • Maternity leave (16 weeks at full pay from UWV), paternity leave and partial parental leave are granted.
  • You are expected to take your leave, and plan it in advance in agreement with your team.
  • The common pattern is a summer holiday of two to three weeks, and many companies close around holidays.
  • And you are not expected to answer messages on your leave.
2

Part-time and flexibility

The Netherlands is famous for the highest part-time rate in the world, since more than half of workers work less than a full week, and the four-day week is commonly called.

  • You have the right under the Flexible Working Act (Wet flexibel werken) to request a change of your working hours or place after six months of service, and the employer must grant your request unless a serious interest refuses it. Working from home (thuiswerken) is very familiar after the pandemic, and many companies adopt a hybrid system.
  • This flexibility allows family care, study and hobbies.
  • Part-time work is not viewed as lack of ambition.
  • But know that part-time reduces salary and pension, so plan for that.
3

Consultation, initiative and cooperation

Dutch companies often take decisions with wide consultation seeking consensus, which seems slow but ensures everyone's support at implementation.

  • You are expected to share your opinion and suggest ideas even if you are new.
  • Do not wait for your manager to tell you every step, but take responsibility for your work and report your progress and problems early.
  • Cooperation between teams is essential and excessive individual competition is undesirable, and team spirit is valued.
  • Efficiency, precision and deadlines are valued.
  • Meetings may be many, so prepare yourself and speak concisely.
  • If you do not agree with something say so politely with reasons, since silence may be understood as agreement.
4

Social activities and lunch

Most Dutch people eat a simple cold lunch such as a sandwich (broodje), yoghurt or fruit in a short break, and may eat with colleagues in the kitchen or cafeteria.

  • They drink coffee repeatedly and talk about light matters.
  • In many offices a vrijdagmiddagborrel is held, that is a Friday afternoon gathering for drinks and light snacks, and you can take part by drinking juice or tea.
  • Team trips, an activity day and an end-of-year event may be organised.
  • Participation builds relationships but is not compulsory, and someone who declines for religious or family reasons is not blamed.
  • It is appreciated that you introduce yourself to colleagues and show interest in their lives without intrusion.
  • Some celebrate their birthday by bringing cake to the office.
5

Career development, the works council and unions

Companies encourage continuous training and offer learning budgets and courses, and you can request them in your annual appraisal (functioneringsgesprek).

  • Promotion depends on competence, results, initiative and professional relationships.
  • Companies with fifty or more employees elect a works council (ondernemingsraad) with the right to take part in decisions affecting workers.
  • The big unions FNV and CNV negotiate collective agreements (cao) and provide legal advice to members, and membership is voluntary with a monthly contribution.
  • There is protection from unfair dismissal and clear rules for termination.
  • With a problem contact your manager, then human resources, then the confidential adviser, then the union or the Juridisch Loket.

Step by step

  1. 1

    Read your contract and the collective agreement (cao) for your sector.

  2. 2

    Plan your leave in advance with your team.

  3. 3

    Ask about working from home and flexible hours.

  4. 4

    Share your opinion in meetings politely.

  5. 5

    Join the coffee and the borrel occasionally to build relationships.

  6. 6

    Request training courses in the annual appraisal.

Documents checklist

  • Employment contract and collective agreement.
  • Payslips.
  • Leave and hours record.
  • Staff handbook and company policy.
  • Details of the works council and the confidential adviser.

Key vocabulary

  • werktijden
    working hours
  • vakantiedagen
    holiday days
  • parttime
    part time
  • thuiswerken
    working from home
  • hetoverleg
    consultation
  • deondernemingsraad
    works council
  • devakbond
    trade union
  • decao
    collective agreement
  • debalans
    balance
  • deleidinggevende
    manager
  • decollega
    colleague

Useful phrases

  • Hoeveel vakantiedagen heb ik?How many holiday days do I have?
  • Kan ik parttime werken?Can I work part time?
  • Mag ik één dag per week thuiswerken?May I work from home one day a week?
  • Ik wil een cursus volgen.I would like to take a course.
  • Is er een ondernemingsraad?Is there a works council?
  • Fijn weekend!Have a nice weekend!

Requesting leave

  • Jij

    Goedemorgen. Ik wil graag in augustus twee weken vakantie opnemen.Good morning. I would like to take two weeks of leave in August.
  • Leidinggevende

    Goed. Heb je het al met het team overlegd?Good. Have you already discussed it with the team?
  • Jij

    Ja, Sanne neemt mijn taken over.Yes, Sanne will take over my tasks.
  • Leidinggevende

    Prima. Zet het maar in de agenda.Fine. Put it in the calendar.
  • Jij

    Doe ik meteen. Dank je wel.Will do right away. Thank you.
  • Leidinggevende

    Graag gedaan. Geniet ervan!You are welcome. Enjoy it!

Common mistakes

  • Not taking annual leave for fear of the manager's reaction.
  • Silence in meetings which is understood as agreement or lack of interest.
  • Waiting for detailed instructions instead of taking initiative.
  • Not reading your contract and collective agreement so that you do not know your rights.

Cultural tips

  • Talk early about your wish for part-time or working from home.
  • Keep the boundaries between work and rest and do not answer messages on holidays.
  • Ask your manager for regular feedback.
  • Join a union to get legal advice.

Official links

Check yourself

Question 1 of 5

At least how many annual leave days for full time?